1. Submit
Describe the issue briefly and include a screenshot if available.
ae77 Support: Tickets, Contact, and Help Center
Players from Dhaka and all of Bangladesh get quick help here from the ae77 Support team by reviewing tickets, setting priorities, and sending solutions.
Download APK See Help Centerae77 Support image in 3 digits
384K+ active users
4.6/5 average rating
91,898 reviews
99.4% uptime
ae77 has been active in 29 countries since 2018
How tickets progress in 4 steps
2. Verify
The team checks the type within 10 minutes and prioritizes urgent ones first.
3. Assign
Sent to the right department, whether login, app, or any submission.
4. Solution
Replies come in the same thread; finding old tickets is easy.
When to use a ticket, and when to
If it takes 2 minutes, chat; for detailed issues, a ticket is better. We see this pattern most on the ae77 Contact page.
If you have login issues with bKash, Nagad, Rocket, or Dhaka-based logins, open a ticket and include a screenshot, and it will be resolved in the first reply.
For a quick follow-up ae77 Login And Deposit Guide See new users Getting Started Guide You can learn the basics from here.
Three contact channels
Ticket system
The most organized path keeps priorities, time, and answers in one place.
Help Center
Common 12 questions here; for small issues, check this first.
Direct Message
Account verification or quick notes are useful, but tickets are more trackable.
Contact information and type of work
| Support hours | Active 18 hours a day |
| Main area | Priority for Dhaka-based users |
| Local payment | Accept questions about bKash, Nagad, Rocket |
| Average reply | First reply within 30 minutes for typical tickets |
If you have questions about money or deposits, write the name and time shown on the screen so the team can match it right away.
What users say
Ticket answer was clear; it worked when the screenshot was provided
Raihan, Dhaka
They provided quick guidance on bKash-related questions
Mehazabine, Chattogram
I was able to fix my login by checking the Help Center
Tahsin, Sylhet
Support is easier with the ae77 App
Open the app, tickets and Help Center are visible in 2 taps; even on weak 3G connections the page loads smoothly
Many Dhaka-area users send questions via the app at night and read the answer in the same thread
Download ae77 APKLast word, this page was made to keep ae77 Support, ae77 Contact, and ae77 Help all in one place.